Private Policy
PRIVACY POLICY
Last Updated: August 8, 2026
Empress of Light Coaching and Healing Arts LLC respects the privacy of our customers and clients. This Privacy Policy explains how personal information may be collected, used, stored, and disclosed when you visit our website, make a purchase, book an appointment, communicate with us, or use our services.
By accessing our website or using our services, you acknowledge the practices described in this Privacy Policy.
1. Information We May Collect
Depending on how you interact with our business and the services you request, we may collect information such as:
- Name
- Email address
- Phone number
- Billing and transaction information
- Appointment and booking information
- Communications and messages you send to us
- Information voluntarily provided during coaching, spiritual guidance, or other sessions
- Questions or information submitted for oracle card readings or personalized services
- Date of birth, birth city/state, and optional birth time when needed for personalized birth-chart-based services
- Information reasonably necessary to fulfill your order or provide your requested service
We encourage clients and customers to provide only information that is relevant and necessary for the requested service.
2. How We May Use Your Information
Personal information may be used for legitimate business purposes, including to:
- Process and manage purchases
- Schedule and manage appointments
- Provide coaching, spiritual guidance, oracle readings, healing arts services, and other purchased services
- Prepare personalized readings, recordings, or digital products
- Deliver purchased products or services
- Respond to questions and customer-service requests
- Send appointment, order, or service-related communications
- Maintain, operate, and improve our website
- Protect against fraudulent or unauthorized activity
- Maintain appropriate business and transaction records
- Comply with applicable legal obligations
3. Personal Information Shared During Services
Some services offered by Empress of Light Coaching and Healing Arts LLC may involve discussions regarding personal growth, relationships, emotions, goals, fears, spiritual beliefs, life experiences, or other personal matters.
Clients determine what information they choose to disclose.
We take reasonable measures to handle personal information appropriately. However, no electronic communication, website, or digital storage system can be guaranteed to be completely secure.
Clients should not provide unnecessary highly sensitive information such as passwords, Social Security numbers, PIN numbers, or online banking credentials.
4. Birth Information
Certain personalized services may require your date of birth and city/state of birth. Birth time may be requested when additional birth-chart information is desired but may be optional depending on the service.
Information provided for these services may be used to prepare and deliver the requested personalized service and for related administrative or customer-service purposes.
5. Payment Information
Payments may be processed through third-party payment processors or platforms.
These providers may collect and process payment and transaction information in accordance with their own privacy policies and security practices.
Empress of Light Coaching and Healing Arts LLC may receive information necessary to verify, fulfill, document, or manage a transaction.
6. Cookies & Website Technologies
Our website and third-party service providers may use cookies and similar technologies to operate website features and understand how visitors interact with the website.
Information collected automatically may include device information, browser information, website interactions, IP address, and approximate location information.
Depending on your browser and the technologies used by our website provider, you may have options for managing or disabling certain cookies.
7. How Information May Be Disclosed
Personal information may be disclosed when reasonably necessary to operate our business and provide requested products or services.
This may include service providers that assist with:
- Website hosting and operation
- Payment processing
- Appointment scheduling
- Email or customer communications
- Digital product delivery
- Analytics and website functionality
- Fraud prevention and security
- Professional, administrative, or legal services
These third parties may process information according to their own terms and privacy practices.
Information may also be disclosed when required or permitted by applicable law, legal process, or when reasonably necessary to protect the rights, property, or safety of the business or others.
8. Advertising & Third-Party Technologies
Depending on the features and technologies used by our website or third-party platforms, certain information about website interactions may be processed for analytics, advertising, or similar purposes.
Certain U.S. state privacy laws may define some of these activities as a “sale,” “sharing,” or “targeted advertising,” even when personal information is not exchanged directly for money.
Where required by applicable law, eligible consumers may have the right to request that certain uses or disclosures of their personal information be limited or stopped.
9. Privacy of Coaching, Readings & Services
Information provided during coaching sessions, spiritual guidance, oracle readings, or other services is handled as private client information consistent with our business practices and applicable requirements.
There may be circumstances in which information must or may legally be disclosed, including in response to valid legal requirements or circumstances involving safety or protection of legal rights.
Clients should also understand that coaching, spiritual guidance, oracle readings, and healing arts services are not substitutes for licensed medical, mental-health, legal, financial, or other professional services.
10. Digital Products
When purchasing PDFs, relationship guides, quizzes, personalized recordings, oracle readings, or other digital products, information such as your name, email address, and transaction information may be collected or processed as necessary to fulfill the purchase.
Digital products are intended for the purchaser’s personal use unless otherwise stated in the applicable product description or terms.
11. Children’s Privacy
Our services are generally intended for adults unless otherwise specified.
We do not intentionally seek personal information directly from children under 13 without appropriate parental or legal guardian authorization when required by law.
If you believe information from a child has been collected inappropriately, please contact us.
12. Data Security
We use reasonable measures appropriate to our business to help protect personal information.
However, internet transmissions, electronic communications, third-party platforms, and electronic storage systems involve inherent security risks. Complete security cannot be guaranteed.
13. Data Retention
Personal information may be retained for as long as reasonably necessary for purposes such as:
- Providing or completing services
- Maintaining transaction and business records
- Customer service
- Resolving disputes
- Fraud prevention
- Tax and accounting purposes
- Legal and regulatory requirements
Retention periods may vary depending on the type of information and the purpose for which it was collected.
14. Your Privacy Rights & Choices
Depending on your state of residence and applicable privacy laws, you may have certain rights regarding your personal information.
These rights may include requesting access to, correction of, deletion of, or information regarding certain uses or disclosures of your personal information.
You may also have rights concerning certain targeted advertising, sale, or sharing activities where applicable.
Privacy rights are subject to applicable legal requirements, limitations, and exceptions. We may request information necessary to verify your identity before processing certain requests.
15. Communications
If you provide your email address, telephone number, or other contact information, we may use it to communicate with you regarding your appointment, purchase, requested service, or customer-service inquiry.
Where applicable, you may have the ability to unsubscribe from optional marketing communications. Certain transactional, appointment, or service-related communications may still be necessary.
16. Third-Party Services & Links
Our website may contain links to or integrate with websites, payment processors, scheduling services, social-media platforms, or other services operated by third parties.
Third-party services operate according to their own terms and privacy policies. Empress of Light Coaching and Healing Arts LLC does not control the privacy practices of independent third-party platforms.
We encourage customers to review the privacy policies of any third-party services they use.
17. Business Hours & Response Times
Business Hours: 9:00 AM–5:00 PM Pacific Time (PST/PDT, as applicable).
Messages, orders, appointment requests, and customer-service inquiries received outside business hours may be reviewed during the next available business period.
Response times, appointment availability, and fulfillment times may vary depending on business needs, service type, order volume, and availability.
Business hours do not guarantee an immediate or same-day response.
18. Changes to This Privacy Policy
Empress of Light Coaching and Healing Arts LLC may update this Privacy Policy periodically to reflect changes in our business practices, services, technologies, or applicable requirements.
The “Last Updated” date may be revised when changes are made. We encourage customers to review this Privacy Policy periodically.
19. Contact Us
Questions, concerns, or requests regarding this Privacy Policy or your personal information may be directed to:
Empress of Light Coaching and Healing Arts LLC
Business Hours:
9:00 AM–5:00 PM Pacific Time (PST/PDT, as applicable)
Please use the contact information provided on our website for privacy-related inquiries.